State Farm® Insurance Agent Kim Schwartz

"Everyone that I have talked to over the phone or via email or text have been very helpful, knowledgeable, and just all around great down to earth people. They are serious about making any process as easy as possible for you and any problem you do have get taken care of as quickly as they can. Hats off to the team over there. You all are Superstars"

"Very helpful answered all my questions."

"Kim's office has been taking care of my insurance needs for over 20 years. Kim's staff is very knowledgeable and professional every time I call the office with my insurance questions. I've been with Kim Schwartz so long they're more like my second family! The entire office is super friendly, caring and nice! :o) From car insurance, to home owners insurance, to rental property insurance, umbrella policies and more, Kim's office has me well insured at the best prices! It's peace of mind that Kim and her team provide. To me, that's huge! Thank you Kim Schwartz!"

"I've been with the Kim Schwartz team for more than 25 years because of their attention to customer service and accessibility. They handle any question or claim we've had with a quick response and friendly professionalism. Never had any issues. I highly recommend Kim and her team."

"Tiffany is a helpful agent."

"Kim and her staff are amazing! Been through a few life obstacles with them and they were our rock. Always had our back and felt I was in great hands the entire time. 10/10 Highly Recommend"

"I enjoyed working with Lexie this morning, she helped me achieve everything I was looking for. Thanks Lexie..."

"Great people to work with, always understanding and helpful !"

"TIFFANY WAS VERY HELPFUL AND SHE HELPED ME SAVE A LOT OF $$$!"

"I've debated this review for a couple months. I've dealt with Kim Schwartz's State Farm office for nearly 20 years, collectively with auto and life insurance coverages. This past May, there was a tornado nearby and my car was damaged by hail as I was sheltered in place for over an hour. I contacted the office first to inquire about the claim process. The second time, I was going to initiate the claim but had apprehension after speaking with an agent in the office. I was told (without an estimate, even) that the damage would likely exceed the car's value, at which point, I would be issued a check and would need to surrender my vehicle or buy it back. I contested this point, asserting that ownership shouldn't change hands because insurance would be providing the coverage I paid for. The agent told me "insurance isn't a savings plan." She's right - it's not a savings plan - for either of us. So why would an insurer have the right to take ownership of property they've been paid to insure? That's the entire point of full coverage. It's why I pay a higher premium monthly. I pay hoping I won't need it; they collect, also hoping I won't need it. I said, "If you go to a hospital for major medical, the insurance company doesn't confiscate and own your body after they pay the bill." The agent told me that they did, especially if you were an organ donor. To me, this was the most absurd logic. After getting past that, I asked about the process, at which point I was told the car would be totaled, I would pay the deductible, I would buy the car back, and be issued a salvage title. I asked if I could insure a car with a salvage title, she wasn't sure but said "most likely" (unless I had other claims prior - I don't). I informed the agent that I would call back at a later date (and if I didn't call back, I wouldn't be pursuing a claim). After this, I contacted the Department of Motor Vehicles (Imperial, MO) and was told that I would not be able to renew plates on a vehicle with a salvage title (that I would need to make repairs and be issued a "prior salvage title). After that, I contacted the Missouri Department of Insurance, who couldn't confirm if I could insure or plate a vehicle with a salvage title. It seems nobody knows. That agent told me that "insurance really isn't set up for the consumer." And that was perhaps the most honest thing I'd been told in this entire fiasco. I decided to let it go, continue paying monthly, and accept that my car has hail damage (I called it "character."). But the entire interaction has been frustrating, especially since my monthly coverage rate has increased about 20% in the past 1.5-2 years. Which brings me to this review: I wouldn't have posted this if my rate for insurance hadn't increased AGAIN. So we can't make the claim process easy, nobody can answer questions I have with certainty (instead I get some "the insurance owns you if you die" run around), I have a damaged vehicle that what they would pay won't repair, AND now we're going to charge more? I think this is bad business."

"Every interaction I’ve had with the Kim Schwartz team has been a total breeze. Their customer service is top notch. They are very responsive to last minute requests (I always seem to need an insurance card when I can’t find one) and they’re always looking to save us money. I highly recommend!"

"Anytime I need something, Gina picks up and helps me out within minutes. Always super polite, friendly, and professional Thank You"

"I have been a customer for 25+ years. They have helped with car accidents, hail damage, a tree falling on the roof of my house, and two totaled cars. They consistently respond in a timely and professional manner, answer my questions, and make filing a claim easy and hassle free. Highly recommend."

"I’ve been with State Farm for over 40 years, they insured our first new car! My MIL at the time called her agent and helped us set it up. When Kim bought the agency from Bill, they didn’t skip at beat. Kim & Pam have always provided excellent customer service. I especially appreciated the willingness to either meet me at my home or my office to sign any paperwork that needed taken care. These ladies are the BEST!!"

"I have had this insurance company for years and they are always quick with a response and helpful."

"I’ve been with Kim Schwartz for 14 years, ever since moving to Missouri. She was able to walk me through the transition of insurance from another state, and has been a constant partner through life changes requiring insurance changes. Kim and her staff are always available to answer any questions and offer me my options, from auto to renter’s to homeowner’s to life insurance…she’d kept me covered!"

"My wife Linda, and I have been with Kim Schwartz,State Farm for many years. Kim and all of her staff are top notch. If you are looking for an agent that care for her clients, look no farther."

"I have been a customer at this branch of State Farm for many years. They have always been kind, extremely competent, and helpful. Im very particular with the companies I do business with, and Kim’s office has always done a great job. It’s nice to not have to worry about your insurance company."

"Gina at is so easy to work with and she is prompt when returning her emails. When we ask for pricing she gives us the most thorough information."

"The customer service at this Agency is top notch!!! Gina and Christopher are very knowledgeable and helpful!"

"I have been a loyal customer with State Farm since I was 16 years old and I am now 52 years young. They have never disappointed me with their customer service and price. I know lots of people shop around trying to find the greatest deal and price, but State Farm has always done well and I believe loyalty is the best option!"

"Great service from all the staff."

"I've worked with Kim's office for over 13 years and they are always happy to help anytime, very professional and knowledgeable. Can't find a better insurance agent!!! Change today!!"

"This team is great they respond to email and phones calls in timely manner and help with getting papers from the claim department in a timely manner also"

"This is the best insurance office I have ever had the pleasure of working with. Always incredibly nice and helpful. They make everything simple and easy to understand. Highly recommend giving them a call if you’re thinking about switching or starting a new policy."